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Privacy Policy

Zen garden which represents zenitude which is one of the foundations at EcoZenFlex offering the Flow rope

Because we at EcoZenFlex are committed to protecting your personal information, we have developed this privacy policy. Here you will find all the information to understand how information is collected and protected. If you have any questions about our policy, please contact us at


What kind of information do you collect?

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; connection; email address; password; computer information and connection and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, information about the interaction between pages and the methods used to navigate off the page. We also collect personally identifiable information (including name, email address, password, communications); payment details (including credit card information), comments, reactions, product evaluations, recommendations and personal profile.


How do you collect information?

When you make a transaction on our website, fill out a form, subscribe to the newsletter, become a member of the site, as part of the process, we collect the personal information you give us, such as your name, your address and email address. Your personal information will only be used for the specific reasons mentioned above.


Why do you collect such personal information?

We collect this non-personal and personal information for the following purposes:


Provide and operate services;


Provide our users with assistance and support;


Be able to contact our visitors and users with general or personalized service notices and promotional messages;


To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;


Comply with applicable laws and regulations.


How do you store, use, share and disclose the personal information of visitors to your site?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data can be stored through’s data storage, databases and general applications. They store your data on secure servers behind a firewall.


All direct payment gateways offered by and used by our company meet the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers.


How do you communicate with your site visitors?

We may contact you to inform you about your account, to resolve problems with your account, to resolve a dispute, to collect fees or amounts due, to survey your opinion through surveys or questionnaires, to send updates about our company, or if necessary to contact you in order to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.


How do you use "cookies" and other tracking tools?

This website created with the Wix platform uses "cookies" for important reasons, including:


Provide an optimal experience for our visitors and customers;


Identify our registered members (users who have registered on your site);


Monitor and analyze the performance, operation and effectiveness of the Wix platform


Ensure the security of the platform and the security of its use.


Types of "cookies"


The "cookies" used for this website have the following functions:




User login


Indication of the system from which the site was rendered;


System monitoring and debugging;


Cookies banner settings


Identification of members connected to the site;


security and the fight against fraud;


measure the effectiveness of the system;


Allow access to the company’s social networks via the website.


How can visitors to your site withdraw their consent?

You can withdraw at any time:


Newsletter mailing list


Delete your customer account


Refuse the use of "cookies";


All by the automated links of each application.


If you no longer wish us to process your data and need support, please contact us at



Updates to the Privacy Policy

We reserve the right to change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are published on the website. If we make material changes to this policy, we will inform you here of its update, so that you know what information we collect, how we use it and under what circumstances, where applicable, we use and/or disclose them.



Questions and your contact information

If you have any questions, comments or other questions about our privacy policy, you can contact us via this electric address:

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