ZenFlow

This handmade rope with a weight of 330g (approx), will allow long and sustained practice without exhaustion thanks to its lightness. Don't underestimate its lightness since it is essential in learning mode!

Our rope, designed in Quebec and handmade with a weight of 330g (approx.) and a length of 10’ (approx.) between the handles, will allow you a long and sustained practice without exhaustion thanks to its lightness. From personal experience, do not underestimate its lightness since it is essential in learning and/or rehabilitation mode!

* We recommend that you systematically consult your healthcare professional for optimal use of this tool in your daily routine, taking into account your physical condition.

RETURNS & TRADES

To return or exchange an item, contact us within 3 days of receiving your order. Return the item to us within 7 days, to the address provided to you.The postage fees are paid by the client.

In the case of a return, only the item received in good condition will be refunded. Please note that initial delivery charges are non-refundable.

If you wish to exchange an item, once we have received your package, which must be in its original condition, we will refund the item from your original order and you can make a new purchase from our online store.

We do not accept returns on items purchased on final sale or promotion, custom-made items, custom orders, or damaged orders including packaging. These items are all recognized as “Final Sale”.

To cancel an order, please contact us within 24 hours of your purchase.

DELIVERY

Orders are delivered either by Canada Post. You will have the delivery type option once the item has been added to your basket, in the delivery section.

• For orders via Canada Post:

The package will be left at your home if you are absent. Please note that if the package is not insured in the event of theft, neither Ecomerceweb (EcoZenFlex) nor Canada Post can be held responsible in the event of theft.

We can adjust the rope to your size!

If you add your size in the section that asks for your size at the top of the page, we will adjust your rope for your Flow rope practice.

Please note that this option cancels any possibility of return and/or refund.